Engaging Consumers to Win-Win-Win-Win

by admin 0 Comments

Healthcare costs are currently lose-lose-lose-lose. High deductibles make it hard for consumers to pay out-of-pocket medical expenses. They lose as they struggle to pay and their credit scores drop when providers shift unpaid balances to collection agencies. Providers lose when they collect pennies on the dollar (recent numbers show about 13 cents). Employers lose because their employees (consumers) are dissatisfied with their health benefits. And payers lose because consumers blame them for high deductibles.