Becoming a Center of Excellence for companies like Walmart

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Eligible Walmart employees who need hip or knee replacements will be traveling to Boston on Walmart’s dime for their surgeries and will have their care, travel and lodging fully covered. Walmart has selected Boston-based New England Baptist Hospital as a center of excellence for Walmart’s employees needing joint replacement procedures, according to Becker’s Hospital Review.[1]

The huge retailer made news several years ago when it created a network of top-rated healthcare facilities and providers across the country with exclusive and uniquely-bundled pricing arrangements for a few, high ticket procedures such as knee replacements, spine surgeries and even heart transplants. When Walmart associates utilize services from designated Centers of Excellence, they receive superior care without paying copays, deductibles or even travel expenses for themselves and a caregiver. Walmart has controlled waste, over-treatment, and misdiagnoses in health plans with their exclusive network.[2]

Walmart isn’t the only company taking this path. Becker’s reports that “self-insured companies are increasingly contracting directly with providers for specialty care and treatment to trim costs. NEBH has similar arrangements with UniCare and General Electric.”[3]

It’s no wonder that NEBH is looking for bundled payment partnerships with self-insured companies. Moody’s recently reported that median operating margins for nonprofit hospitals have hit a 10-year low, sinking to 8.1% in 2017.[4] Providers looking to remain healthy need to adjust business strategies according to the times.

As more companies look to provide higher quality, lower-priced healthcare services for their employees, you can market your specialty as a center of excellence, too. Whether you specialize in cardiology, brain surgery, orthopedics, sports medicine, gastrointestinal disorders, diabetes, or any specialty, you might consider partnering with self-insured corporations to offer similar terms like NEBH is offering to Walmart.

Imagine if your hospital was the provider of choice for Walmart’s employees. Or any self-insured corporation. Think of the many benefits to employers and their employees (your consumers) plus increased business and revenue that would generate for you. Becoming a center of excellence will provide you with increased volume, which, will in turn, allow you to offer lower prices. This is a win for you, the employer and the consumer.

You can become a center of excellence, today, using HealthQRS’ solution. You already have the specialty and high-quality providers. Our system helps you market those. In addition, our solution allows you to not only promote your specialty services but showcase all the procedures you offer. HealthQRS also gives the corporation’s employees tools to be able to see where to go for care (which would be you), make appointments, see if there will be out-of-pocket expenses, exactly how much those costs will be, and even set up payment plans.

On the flip side, the employer can access reports to who is taking advantage of the programs as well as see how much the company is saving by using our solution.

The HealthQRS solution is a complete medical marketplace that has an easy-to-use app allowing you to reach employers and their employees. We allow you to:

  1. Brand your name and market your specialty.
  2. Promote your service by sending text alerts or alerts to the system itself so patients receive your unique messaging, whether it’s a reminder to take medications or a wellness message about exercise and diet.
  3. Combine the marketing with your better prices and high quality scores to attract even more companies.
  4. Set up business rules that you choose, that might include offering a payment plan, discounts and even a loan program.

HealthQRS has already created the patient-friendly interface that provides a consumer-friendly experience in healthcare and you can implement that solution immediately. We are a software-as-a-service (SaaS), so you have no capital investment, just a low monthly fee. We also have a smartphone application that consumers can use to shop, see actual costs, schedule and pay for services with a few finger taps.

Our e-commerce medical marketplace platform is the perfect vertical application for integrated delivery networks. Our solution provides regulation compliance and serves as a marketing tool for your services. At the same time, we will solve your bad debt issues caused by not collecting from consumers, and many other benefits.

HealthQRS has over 15 years of experience developing healthcare retail experiences for people and our founders have over 50 combined years of e-commerce experience. Our E-Commerce Medical Marketplace Flyer provides more information. We invite you to contact us or schedule a demo right now to become a center of excellence.


[1] Morgan Haefner, “Walmart names its latest bundled payment partner: New England Baptist Hospital,” Becker’s Hospital Review, May 24, 2018,

[2] Tom Emerick, “Walmart Expands Its Center of Excellence Program,” The Doctor Weighs In, Oct. 12, 2016,

[3] Ibid.

[4] Jeff Byers, “NYP CEO Corwin on flirting with Amazon, telemedicine and AI,” HealthCareDive, May 29, 2018,

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