America’s dissatisfaction with healthcare hits Washington as consumers make huge disruption in status quo

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Commerce comes down to the golden rule. Whoever has the gold makes the rule. Consumers vote with their wallets and their feet, making them the true disrupters of any market. Savvy companies who understand buyer motivations, and act accordingly by giving consumers what they want, are the winners.

And consumers are fed up with healthcare. They’re fed up with not getting a straight answer on the cost of healthcare before the fact. Fed up with surprise billing. Fed up with being steered toward a specific facility and not being told that they could save money by using a different facility.

Consumer exasperation with healthcare is such a big deal it will be the issue in the 2020 election. Results from a new poll by Real Clear Opinion Research reveal that healthcare is the No. 1 issue for Americans and politicians should take heed. “Health care has emerged as the top policy issue for American voters, according to a new poll containing detailed data suggesting that any political party ignoring this topic – or misreading the public’s mood on it – does so at its own peril.”[1]

Political parties are taking notice. Consumers’ dissatisfaction has made its way to Washington. Legislation and executive orders that will affect providers and payers are being set in motion and tremors from the quakes will be felt soon.

Take the White House, for example. Becker’s Hospital Review reports that, according to The Wall Street Journal, President Donald Trump’s administration is preparing an executive order requiring the disclosure of healthcare prices that could include a mandate that federal agencies compel healthcare stakeholders to reveal cost data.”[2] This order is expected to be out as early as next week.

Then, according to an article in Modern Healthcare, Senator Lamar Alexander (R-Tenn.) and other members of the Senate health committee are tackling healthcare costs head on with a draft of massive legislation aimed to “clear up some of the system’s opaqueness; mend loopholes exploited by hospitals, insurers and manufacturers; and cut some fat out of the healthcare industry through simple reforms.”[3]

Disruption is here. Legislation will become law and you will be forced to provide true price transparency among other things.

Why not get ahead of your competition by making necessary changes now, and even take the step of giving consumers what they want? Just like every with other purchase consumers make, they want a positive shopping experience with healthcare. They want choices. They want convenience. They want discounts. They want quality.

People want the Amazon experience. And you can give it to them. But you need the technology infrastructure to provide this.

You need HealthQRS.

We have created the platform that, with one easy-to-use app, allows you to give consumers all this and more. Our solution is extremely affordable. It’s simple to integrate into your existing systems. And it’s a cinch for your consumers to use.

HealthQRS gives people access to an app that is a front for the system that works behind the scenes allowing you to do exactly what this new legislation will require you to do. Bundled payments? A snap. Keeping people in network? Absolutely. Giving them a way to shop for your procedures and services? Touch of a button.

Convenience? Absolutely. HealthQRS’ platform enables telehealth connectivity and you can take advantage of it immediately to start marketing telehealth visits to your consumers.

With HealthQRS, consumers can schedule a telehealth visit, pay for it, and have the visit right from the app on their smartphone. Talk about convenience. And if they need more than telehealth, we enable that as well. HealthQRS allows patients to see what their actual out-of-pocket expenses will be before they schedule services. Not estimates. Actual prices.

Our technology enables people to connect to more cost-effective, consumer-oriented healthcare options and we keep them in-network. HealthQRS integrates fully to EHRs and can also enhance existing portals and other patient engagement solutions, improve meaningful use numbers and increase meaningful use funds.

HealthQRS allows you to offer an entire online retail experience with one, easy-to-use platform. And we have developed the only complete e-commerce platform for healthcare on the market. HealthQRS is an e-commerce platform that you can brand for your hospital and that will keep consumers in-network. Our ecommerce platform gives people a full, rich retail experience in healthcare. When they login to the app on their smartphones, tablets or PCs, they see your logo and they think you are providing this experience. And you ARE providing the experience … HealthQRS is providing the platform.

How do we do all of this?

Our solution is built with complicated algorithms that use real-time data: the actual payer contracts by provider + insurance verification information + charity + other business rules to provide consumers with a true out-of-pocket per patient per procedure. HealthQRS interfaces with virtually any existing practice management system and electronic medical record. We have over 30 modules that work independently or all together depending upon your needs to provide a holistic, seamless, total experience for the consumer from start to finish. We combine navigation, the capability to make an appointment, referral management (if needed), payment management and so much more than we can list here.

Our solution is simple to use. We invite you to see for yourself with this 2-minute video of the HealthQRS price transparency tool. Click on this link, then you’ll be instructed to download and watch:

Developing a solution of this magnitude didn’t happen overnight. We started with the consumer experience in mind and spent years drawing on the knowledge of best-of-breed experts to perfect, fine tune and put together this complicated, yet complete solution for medical e-commerce.

In fact, HealthQRS has over 15 years of experience developing healthcare retail experiences for people and our founders have over 50 combined years of e-commerce experience. We also invite you to watch our user-friendly app video that you can use to win consumers as well as our point-of-service solution video that may interest you. You can also check out our E-Commerce Medical Marketplace Flyer for more information.

Contact us right now to schedule a personalized demo. We can get you entire system set up in a matter of weeks. Looking forward to helping you.


[1] Carl M. Cannon, “’Medicare for All’ Support is High … But Complicated,” Real Clear Politics, May 15, 2019,

[2] Kelly Gooch, “Trump is drafting order to force healthcare cost disclosures, Wall Street Journal reports,” Becker’s Hospital Review, May 24, 2019,

[3] Susannah Luthi, “Senate committee unveils sweeping healthcare bill package,” Modern Healthcare, May 23, 2019,


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